FORMALIZING AN ORDER MEANS THE ACCEPTANCE OF THE FOLLOWING CONDITIONS.
All Sales are made with the conditions mentioned in the following .
Any specification that is not in these giudelines has to be accepted first by LUZ NEGRA, S.L.
WARRANTY AND QUALITY
All of our products are in a warranty of 1, 2, 3, 4 and 5 years (consult technical data in any product at www.luznegra.net) for any manufacturing defect.
This warranty does not cover damages made by inapropriate use, incorrect manipulation or incorrect installation.
Small differences between our product considering size, color, quality or any other modification in the product will not be motive for any claim from the buyer.
Any claim regarding quantity, quality or other defects will have to notify with in 48 hours of material reception.
LUZ NEGRA, S.L. in its continuing improving of the quality and function of its products reserves the right to modify or eliminate any of its products without prior notification, without it being a motive of claim from the client.
Will be those established in our website with the exception of agreements confirmed by
LUZ NEGRA S.L.
Minimun order is of 60€, for order bellow this amount LUZ NEGRA S.L. will charge 5€ min. concept (agency delivery) and 3€ (client pick up).
All orders for manipulated or cut material must be confirmed in writing (returning the purchase order signed by e-mail or fax) before manufacture.
Any manufacturing order above 1500€, the client will have to advance 50% of the orders total before manufacturing (reserve concept).
In any case of orders not confirmed in writing (fax or mail) Luz Negra does not take responsibility if there is any dissatisfaction with what was ordered. Any order confirmed by transfer will not get into manufacture until confirmation of transfer.
Orders confirmed cannot be canceled without confirmation of LUZ NEGRA, S.L.
In case of material returned for causes outside LUZ NEGRA, de material will be refund with a 20% detraction (with a min. of 10€).
No material can be returned without written authorization of Luz negra, or after 1 month from material delivery. nor there will be a material returned with delivery charge, unless the error was maid by Luz Negra (and in this case Luz Negra will send it own agency).
No responsibility or claim will be accepted that will exceed de reposition of the material send or payment of it on the price it was acquired. There will be no refund or claim for any product custom made or imported specially for the client (not in regular stock).
RESERVE OF PROPERTY
The merchandize supplied is in our property until its payment. the right of property maintains to Luz Negra even if the material has been resold, until the payment for the material has been provided to LUZ NEGRA, S.L.
RESERVA DE PROPIEDAD
La mercancía suministrada queda en nuestra total propiedad hasta su pago. El derecho de propiedad subsiste aún después de que el comprador haya
revendido el producto, hasta que no haya cancelado la deuda con LUZ NEGRA, S.L.
Any problem or anomaly in the material received from transportation has to be written in the receiving form signed, any claim prior to that will not be attended and will not be in our responsibility.
Any incident with the transportation agency will be dealt by the client.
The client has the obligation to examine the material at the moment of delivery. If there is no claim on the delivery note of the transportation agency, this will be understood as a confirmation of the material. Any claims on the defects caused by transportation must be done when accepting the material. Any claim prior to this time will not be accepted by the transportation agency.
If the clients has not indicated any special instructions, the material will be sent according to our info and transport by chose of LUZ Negra, S.L.
Payment conditions will be the accorded with the client.
The expiration of payments with any type of legal payment document accepted, has to be respected. in case of not respecting the expiration date, we are authorized to charge the interest for the delay as well as any additional charges due to the delay of payment. Any delay in payment will cause the immediate cancelation of all pending obligations agreed.
The purchaser is not authorized to withhold part or the total of payment due to a claim that has not been recognized, as this does not exempt him from the obligation of payment.
Any case of non-payment or delay in the same, cancels any type of credit and stops the supply of materials until the situation is in order. if this situation is repetitive, we will proceed in communicating the incident to CREDITO Y CAUCION canceling the credit immediately.
For any questions and discrepancy that arise from the present operation, buyer and sealer are submitted to the competence of the judges and court of Granollers (Barcelona-España) and resign any other jurisdiction that may correspond.
COSTS AND EXPENSES
The cost and expenses, as well as the fee of lawyers and cost of the court, will always be on behalf of the contracting part that have brought the failure to comply of this general sale conditions or of the general contract.
The present contract is valid by the here agreed and in its affect by the Commercial code for sales in Spain.